Getting an error msg on every Jira action I perform

[Angie Elliott]

Hello, 

I have the Jira role Administrator on my project. However, on every single action (create issues, move issues, etc.) I perform in this Jira project, I get the following lengthy error message:

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

1. • Exception: Uncaught TypeError: Cannot read properties of undefined (reading 'length')
   • Resource: https://jira.sofapps.net/s/685d596d571b81cdcb84fac02521dadc-CDN/-dsbzao/801000/b6b48b2829824b869586ac216d119363/5c72d0d73b4455b4967e2fd63123a9a8/_/download/contextbatch/js/gh-rapid-work,jira.project.sidebar,atl.general,jira.general,jira.global,atl.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US&whisper-enabled=t...
   • Line: 7978
   • Column: 9024
2. • Exception: Uncaught TypeError: Cannot read properties of undefined (reading 'length')
   • Resource: https://jira.sofapps.net/s/685d596d571b81cdcb84fac02521dadc-CDN/-dsbzao/801000/b6b48b2829824b869586ac216d119363/5c72d0d73b4455b4967e2fd63123a9a8/_/download/contextbatch/js/gh-rapid-work,jira.project.sidebar,atl.general,jira.general,jira.global,atl.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US&whisper-enabled=t...
   • Line: 7978
   • Column: 9024

Environment

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Stack trace

• TypeError: Cannot read properties of undefined (reading 'length')
• at Object. (https://jira.sofapps.net/s/685d596d571b81cdcb84fac02521dadc-CDN/-dsbzao/801000/b6b48b2829824b869586ac216d119363/5c72d0d73b4455b4967e2fd63123a9a8/_/download/contextbatch/js/gh-rapid-work,jira.project.sidebar,atl.general,jira.general,jira.global,atl.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US&whisper-enabled=t...)
• at c (https://jira.sofapps.net/s/99b0ab3a869f3313899a3b0c983a542a-CDN/-dsbzao/801000/b6b48b2829824b869586ac216d119363/5435cf25f409c0ae2e20397b08c1e337/_/download/contextbatch/js/_super/batch.js?locale=en-US:65:22895)
• at Object.fireWith [as resolveWith] (https://jira.sofapps.net/s/99b0ab3a869f3313899a3b0c983a542a-CDN/-dsbzao/801000/b6b48b2829824b869586ac216d119363/5435cf25f409c0ae2e20397b08c1e337/_/download/contextbatch/js/_super/batch.js?locale=en-US:65:23652)
• at u (https://jira.sofapps.net/s/99b0ab3a869f3313899a3b0c983a542a-CDN/-dsbzao/801000/b6b48b2829824b869586ac216d119363/5435cf25f409c0ae2e20397b08c1e337/_/download/contextbatch/js/_super/batch.js?locale=en-US:65:71442)
• at XMLHttpRequest. (https://jira.sofapps.net/s/99b0ab3a869f3313899a3b0c983a542a-CDN/-dsbzao/801000/b6b48b2829824b869586ac216d119363/5435cf25f409c0ae2e20397b08c1e337/_/download/contextbatch/js/_super/batch.js?locale=en-US:65:75001)

Can anyone please tell me what this error is about and how to fix it?

Thank you!

-angie