Getting avatars to work correctly in displaying tasks

[Jim Stewart]

I inherited this setup so I'm not 100% sure if's right. Basically the company I'm working with set up Kanban boards for each person to do tasks against their objectives. The documentation I have says that they "click on their avatar to see their tasks."

Well, theoretically, yes. But it's hit or miss. I can click on someone else's avatar and get the same exact things as the one I'm already on. In one instance I clicked on an avatar and got two other people's tasks entirely. 

Is this something that's fairly straightforward and should just work? I'm looking at the tasks to see if there's anything inherent that might cause this but any insight might help. 

[Prince Nyeche · Accepted solution]

Hi @Jim Stewart 

Basically those are quick filters to see the assigned issues to users. So Clicking once will highlight the user, clicking once to another user will highlight both users assigned issues. To view your own user only click once again on the other users to de-select it and click on your own user. From the screenshot, you've clicked and highlighted 4 users, the first two users as well as EB and KW. So what happens here is it will show issues assigned to those 4 users.

If in doubt click the clear all button to go to the Board view to show the issues available on the board.

[Jim Stewart]

Got it. Subtle. Thanks. 

[Jack Brickey]

I have not experienced this TBH am not a heavy user. If this is reproducible I highly recommend you report to Atlassian Support as it seems to be a bug to me. If you do so and get and answer back please update here for the benefit of future member searches.

[Jim Stewart]

Will do. 

[Jim Stewart]

Actually, when I went to that link it gave me two options -  this community and documentation. So I am going to have to leave it here as I have no other recourse.