Getting on the Board

[Roja Gurram]

Hi All,

User getting the Error on th board as " The requested Board can't be viewed or you dont have permmision " . I have attached screenshot for your reference as well. Though user have all the required permissions ( Project Admin, Board Admin ) to the project getting the error.

Please could someone suggest ASAP

[John Funk · Accepted solution]

Hi Roja,

The user needs to have permissions to the filter used by the board. In other words the board filter has to be shared with the user. 

[Roja Gurram]

Hi John,

Yes , i have checked the board is shared with Project ( User included in project ). What might be the issue then ?

[John Funk]

You can't just share the filter with a project. It has to be shared with a Project Role or a Group or the Organization. 

From the filter itself, you need to click on Details and see who it is shared with. 

[Roja Gurram]

Hi John,

User is under the project Role Administrator permission.

[John Funk]

Yes but what is the filter shared with? 

Please post a screen shot of what the shared filter has. It should look something like this:

[Roja Gurram]

Hi John,

I have re-checked the filter is only shared only with PROJECT.

My question is those who have access to the project they can able to use the filter. Previous the user is able to access and now suddenly got that error. Is this any permission issue ? 

[Roja Gurram]

Hi JOHN,

I have resolved myself. This is permission issue though user have PROJECT Role Admin permission and user dont have Browse project permission .

[John Funk]

I am glad you were able to track it down.  :-)

[John Funk]

Can you click on the Accept answer button above to close this one out? Thanks!