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Gmail to Jira - Automatically assign

Skip Kleckner May 21, 2018

I have set up an gmail - jira configuation from help-argos@keystonefunding.com. I need to be able to automatically assign the Jiras that are created from this gmail account. Currently, the only way I can see to do this is to cc the assignee on the email. Is there a way to configure Jira to automatically do this?

1 answer

1 vote
Leo Diaz - Deiser
Community Champion
May 21, 2018

Hi @Skip Kleckner

You can use Automation for Jira https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=cloud&tab=overview and create a Rule:

If reporter is help-argos@keystonefunding.com then assignee is X

Cheers!

Leo

Meg Holbrook
Rising Star
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May 21, 2018

Agree with Leo, automation for JIRA will allow you to do many different automation that are not part of the base program. 

I've used this addon for the exact purpose you're specifying. 

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