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Google Drive links not displaying preview for one user when pasted into description field

Michael Arndt
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 11, 2020

I have a user who is not seeing the proper preview when pasting Drive links into her isseu descriptions.

Snipaste_2020-08-11_13-30-17.pngWhen she clicks the "Connect to Preview" link to gets a 400 error like this

 

Snipaste_2020-08-11_13-30-58.png

2 answers

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Michael Arndt
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 11, 2020

I actually have users on different domains. They're properly sharing documents with each other but could that be a cause?

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Michael Arndt
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 11, 2020

When I look at the same issue as my account it displays correctly for me.Snipaste_2020-08-11_13-41-50.png

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