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Groups in usage in Jira Cloud

Ravina
Community Champion
April 30, 2021

In Jira Cloud, I see the below groups but not sure what is the actual difference and use case

1. system-administrators

2. atlassian-addons-admin 

3. site-admins

4. jira-administrators

5. administrators

Capture 2021-04-30 at 17.36.45.png

Can anyone explain this in simple way where to use which group and why there are so any groups which looks similar on the functionality side

2 answers

1 accepted

1 vote
Answer accepted
Sagar Mahajan
Community Champion
May 1, 2021

Hi @Ravina 

In Jira cloud basically there no Jira System Administrators and Jira Administrators it has only Administer Jira global permission.

The basic group structure is as follow

administrators - Grants access to all applications and their administration features (excluding Site administration)

jira-administrators - Grant access to the administration features of Jira

jira-software-users - Grants access to Jira Software

site-admins - Grants access to all applications, their administration features and Site administration, which includes managing users and bills

atlassian-addons-admin - This group is managed internally by Atlassian Connect and can’t be manipulated via the UI. It should not be possible to modify membership of this group or add it/remove it from the JIRA Administrators global permission.

Hope this will help.

1 vote
Trudy Claspill
Community Champion
April 30, 2021

Hello @Ravina 

This document explains the purpose of the different groups that are default groups created in the JIRA instance.

https://confluence.atlassian.com/adminjiraserver/managing-groups-938847035.html

In this post @Nic Brough -Adaptavist- offers an explanation of Jira Administrators vs. Site Administrators

https://community.atlassian.com/t5/Jira-Core-questions/Cloud-what-difference-between-site-Admin-Admin-and-JIRA-Admin/qaq-p/64882

In this post @PVS   talks about the Trusted User role
https://community.atlassian.com/t5/Jira-questions/What-is-the-difference-between-basic-and-trusted-user/qaq-p/1184671

Here's another article on the topic:

https://www.jirastrategy.com/tag/global-permissions

Ravina
Community Champion
May 1, 2021

Thanks @Trudy Claspill will look into it

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