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Guest Access who already have Atlassian Accounts

Carly Gibbins
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November 9, 2021

For my company, we have a Jira license that allows for 50 users. We collaborate with another company that has their own Jira license. Those users have to be added to our Jira instance to see specific projects and they count against our user count. It just doesn't make sense that they pay for their own license but then count against our license. Is there anyway around this? Seems like if they already have an Atlassian account that my company shouldn't also have to pay for them. Hope that makes sense.... Thanks

3 answers

1 vote
Jack Brickey
Community Champion
November 9, 2021

What info needs to be shared? Maybe there is an alternative means of sharing the desired info. For example, Automation can be used to send an email based upon various events to non-users.

0 votes
John Funk
Community Champion
June 24, 2022

Hi Carly - did you ever get this solved? 

0 votes
Tessa Tuteleers
Community Champion
November 9, 2021

Hi @Carly Gibbins , 

Licenses are site based, so users will need a license your every instance they need access to (barring multiple sites in an enterprise license account). 

Tessa

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