HTML tags have been displaying in the emails

[Packialakshmi Subramanian]

Hi Team,

We have recently configured & enabled JEditor plugin in JIRA server (v.7.2.0)  for few projects fields like Comments and Description. ( jeditor renderer).

HTML tags have been displaying in the emails whenever updating the comments.

The same description and comment fileds are updated with html tags on the PPM end  (this is our internal tool since this PPM integrated /synchronized with JIRA).

Kindly guide me how to remove this html tags from the emails. 

<p>All the schema rejections&nbsp; are valid, the input files attached here is miising below tag</p>

<p>&lt;doc:Rg&gt; tag missing inside &lt;doc:MtrtyDt&gt; -&nbsp;A009M1 /&nbsp;A009M2</p>

<p>&lt;doc:Rg&gt; tag missing inside &lt;doc:TermntnDt&gt; -&nbsp;A009T1 /&nbsp;A009T2</p>

<p> Note : you can get the exact reason from the outbound xml file as well.</p>

<p>Please try retesting with updated files.</p>

Thanks,

Lakshmi