Has anyone experienced Jira automation failure notifications but an empty audit log?

[Paula Cruickshank]

We are migrating from Bitbucket to Gitlab (not my choice!) and consequently have development details integration enabled for both.

I have been trying to get an automation to trigger when a Merge Request is created, to transition the Jira issue to code review.

GitLAb documentation implies that the 'pull request created' trigger should do this (though they call theirs merge requests...),.

I keep getting emails such as: 

Hi

The automation rule Transition to Code Review on MR create just failed with an error on your Jira instance (https://jira.int.kn).

Please check the audit log for more details in the automation admin section (#22272201).

To stop receiving these e-mails, please update your notify on error settings in the rule details for this rule.

Cheers, Jira automation

However, when I check the audit log for the automation rule,. I can't see that it triggered at all. I even tried adding a value to the audit log, immediately on the trigger, but there is nothing! 

[Ignacio Vera]

Hi @Paula Cruickshank 

Yes. There is an active incident

http://status.atlassian.com/

[Bill Sheboy]

Hi @Ignacio Vera 

@Paula Cruickshank appears to be using Jira Data Center, not Cloud...and that incident is for Cloud.

Kind regards,
Bill