Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Hello! I've enabled SSO and locked us out of our Atlassian.. Can anyone help? :)

IT Department
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 24, 2021

Hi, 

 

I misclicked and activated the SSO while setting it up, and now we can't sign in. 
Can anybody help?

2 answers

0 votes
Tom Lister
Community Champion
August 24, 2021

You can try to set the sos off and use and Internal user if you have one

 

select * from propertyentry pe join propertystring ps on pe.id = ps.id
                  where Lower(pe.property_key) like '%sso%'

  update propertystring
                  set propertyvalue = 'false'
                  where id = (select id from propertyentry where property_key = 'com.atlassian.plugins.authentication.sso.config.redirect-on-login')

Tom Lister
Community Champion
August 24, 2021
0 votes
Patrick Joerg
Contributor
August 24, 2021

Hi, you should hve a jira_local_admin User which i always local and always present.

If you don't I dought there is a way. If you have access to the server maybe...

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events