Hi @Hilal Demir - Please refer the following article - https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/
BR
Abhishek
@Hilal Demir Please have a look at this link https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ hope it will help you.
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