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Hello, maybe you know why is the card number crossed out in Jira's ticket ?

Вікторія Процюк
Вікторія Процюк July 20, 2022

Card number crossed out in Jira's ticket

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Walter Buggenhout
Walter Buggenhout
Community Champion
July 20, 2022

Hi @Вікторія Процюк,

That is because there is a value in the resolution field on your issue. That means the issue is completed and no more work is expected to be done on it.

Hope this helps! 

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Вікторія Процюк
Вікторія Процюк July 20, 2022

Thanks, it's really helpful for me

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John Funk
John Funk
Community Champion
July 20, 2022

Hi @Вікторія Процюк  - Welcome to the Atlassian Community!

It means the issue has been resolved. In other words, the issue has a resolution or the resolution field is not empty.

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