I am having limited user access for Jira, Now I want to delete the user who left the organization. He is having some commented issues, so that I'm unable to delete the particular user.
Now I have to delete that particular user to add new user.
Please suggest a better way to come out of this.
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Currently my user count is 50. Even after deactivating one user, it is showing as 50
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Yes, and deactivated users do not count towards your licence limit.
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Hi David/Nic, Disable means deactivating ?
By Deactivating the user, it will not reduce the user count.
FYI, I am having limited user access. So , I have to delete old employees in order to add new comers.
Thanks.
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Deleting users is bad practice.
Disable the user instead.
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Hi @Madhu Reddy the best practice is not deleting users but to disable them. This will prevent you from having problems. Is that an option?
Cheers,
David
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