Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Hi team. I would like to send the mail alret to the perticular group members

Udhay Kiran September 2, 2021

Hi team. I would like to send the mail alert to the particular group members/Product owner in the group. That should alert them when the developer made the changes in the development/Changed the status.

2 answers

1 vote
FM
Contributor
September 2, 2021

Hi Udhay

As per your requirement you need to be an jira admin to make any changes in the notification scheme of the project .

By default if notification scheme is present on the project , it sends an email notification whenever a change is made to the assignee and the reporter and all watchers. If you want to send an mail notification to certain group for certain action then you need to add them . 

In the post function of workflow for the transition ,update the generic event to fire a listener which will in turn send an email notif to the group you assigned the update item.

Note : If the notification scheme is unique across project it is not an issue ,but if it is shared then you need to look into this issue . create a new notification scheme specifically assigned to this project only .

 

 

Regards 

0 votes
Daniel Ebers
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 5, 2021

Hi @Udhay Kiran

welcome to the Atlassian Community!

Adding to what Mohammed said you can find more information in the documentation for notiication schemes:

Adding a group to a notification scheme is perfectly find - just make sure the appropriate people are in it. It is just too easy to create a "mail distributor" with a lot of people on it that did not intend to receive update emails at large.

Regards,
Daniel

Suggest an answer

Log in or Sign up to answer