Hide common issue types from across multiple Jira projects.

[jira_admin_cu]

Hi Team,

We have a requirement to remove three specific issue types—"Epic," "Enabler," and "Feature"—from hundreds of Jira projects. However, we want to keep the existing tickets under these issue types for all projects. Since these 100+ Jira projects have various other issue types, I cannot simply include them all in the user roles. Therefore, I want to exclude these three issue types. I tried using the following ScriptRunner behavior, but it still shows all the issue types available in the project instead of excluding these three. Is there something wrong with my script?

I am in a "User" role, but its displaying "Epic," "Enabler," and "Feature"

import com.atlassian.jira.component.ComponentAccessor

import com.atlassian.jira.security.roles.ProjectRoleManager

import com.onresolve.jira.groovy.user.FieldBehaviours

import groovy.transform.BaseScript

import static com.atlassian.jira.issue.IssueFieldConstants.ISSUE_TYPE

@BaseScript FieldBehaviours fieldBehaviours

def projectRoleManager = ComponentAccessor.getComponent(ProjectRoleManager)

def constantsManager = ComponentAccessor.constantsManager

def allIssueTypes = constantsManager.allIssueTypeObjects

def user = ComponentAccessor.jiraAuthenticationContext.loggedInUser

def issueTypeField = getFieldById(ISSUE_TYPE)

def remoteUsersRoles = projectRoleManager.getProjectRoles(user, issueContext.projectObject)*.name

def availableIssueTypes = []

if ("Issue Type Visibility Controller" in remoteUsersRoles) {

    availableIssueTypes.addAll(allIssueTypes.findAll { it.name in ["Epic", "Enabler", "Feature"] })

}

if ("Users" in remoteUsersRoles) {

    def excludedTypes = ["Epic", "Enabler", "Feature"]

    availableIssueTypes.addAll(allIssueTypes.findAll { !(it.name in excludedTypes) })

}



issueTypeField.setFieldOptions(availableIssueTypes)

[Rilwan Ahmed]

Hi @jira_admin_cu ,

Removing the required Issue types from the project Issue type scheme will not help you ?

[jira_admin_cu]

Hi @Rilwan Ahmed ,

No, we want to keep the old tickets under those issue types, but prevent the creation of new tickets.

[Ram Kumar Aravindakshan _Adaptavist_]

Hi @jira_admin_cu

Based on what condition do you intend to hide the issue type?

Is it on the current logged-in user's role or group?

If it is based on the User's Role, you can follow the steps provided in this ScriptRunner Documentation, which is the same approach you are using in the code you have shared.

On the other hand, if it is based on the User's group, you can follow the example that I provided in this community discussion.

I hope this helps to answer your question. :)

Looking forward to your feedback.

Thank you and Kind regards,
Ram

[jira_admin_cu]

Hi @Ram Kumar Aravindakshan _Adaptavist_ ,

Thank you for your quick response, as usual! 

I want to hide three specific issue types—"Epic," "Enabler," and "Feature"—from hundreds of Jira projects. Each project has different configurations and additional issue types, but my goal is to exclude these three from all users in all projects, with the exception of the "jira-administrators" group. This change should apply across multiple Jira projects, so we can keep browse the old tickets under these issue types, but users can't create new tickets under these issue types.

[Matteo Vecchiato]

Hi @jira_admin_cu ,

I suggest to go through this thread: https://community.atlassian.com/forums/App-Central-questions/Hide-Issue-Types-with-ScriptRunner-Behaviors-not-working/qaq-p/2916028 

I hope it helps