Hide the Comment field in Transition Screen

[Pangeel Shubha]

I would like to pop up a message as warning or additional confirmation to the users on a particular transition. To achieve this, I have added a screen on transition with just one field which is of type "Message Field (for edit)". But the comment section appears by default.

As per the instructions in https://community.atlassian.com/t5/Jira-questions/How-to-remove-quot-comment-quot-textbox-appear-by-default-in/qaq-p/294992, I added the below code in the description of the "Message Field" under Field Configuration.

<script type="text/javascript">
if(AJS.$('#issue-workflow-transition-submit').val() =='my transition name'){
AJS.$('div.comment-input').css('display', 'none'); }
</script>

But the comment section is still visible. Please help. 

Regards,

Shubha.

[Alexander Richter]

Hi, 

if you are using Jira Server/DC you can use our free App STAGIL Hide Comments .

Works like a charme :-)

Best,
Alex

[Sascha H.]

Hi,

what happened to this APP?

Best regards,

Sascha

[tobias_helms]

Hi Sascha,

it's now a part of STAGIL Navigation Menus.

See also: Hide 'Comment' field - STAGIL Navigation for Jira - Menus & Themes - Confluence

[Sreenivasaraju P]

Hi @Pangeel Shubha ,

Alternatively, If possible, at this particular status you can disable comment option using workflow properties.

jira.permission.comment.user and make the property value false

https://confluence.atlassian.com/jirakb/how-to-deactivate-comments-for-closed-issues-648217599.html

[Pangeel Shubha]

This does not seem to work.

Also my purpose is that I want to display ONLY A WARNING MESSAGE in the transition screen without the COMMENT FIELD.

[Eric Palmitesta]

Tried jira.permission.comment.user=false and jira.permission.comment.user=denied

Not working for Jira Cloud, as far as I can tell.

[Pangeel Shubha]

We achieved this with the Scriptrunner plugin

import static com.atlassian.jira.issue.IssueFieldConstants.*

def comment = getFieldById("comment")
if (underlyingIssue.getStatus().name == "SOME STATUS" && getActionName() == "SOME TRANSITION") {
comment.setHidden(true)
}

[Mario Benedi Plana]

Hi,

Have you succeed to solve this in cloud? I don't understand if this is a Listener or a post-function. I can only imagine that's a Behaviour but there are still not available in cloud.

[Sreenivasaraju P]

HI @Mario Benedi Plana ,

You can achieve this with workflow properties at status

[Mario Benedi Plana]

Hi @Sreenivasaraju P , thanks for the response, but I understand with this property the users can't comment when they are in this status ¿right? The user case is to hide it only in the transition screen.