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Ho can you auto assign to specific developer when the item reaches a specific status

Theresa Nazeer September 25, 2012

All need all tickets that reach a ready to stage status to be autimatically assigned to a specific developer for the whole project

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Theresa Nazeer September 25, 2012

Thanks Nic but how do you set it? I dont' see an option to do that.

Nic Brough -Adaptavist-
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September 25, 2012

Go to the workflow, create a draft copy of it (you can't amend an active workflow), find the transition you want to set the assignee on, open that and look for the post-functions. You should see an "add" link, which will ask you for the post-function type - look for "set field", and then it'll ask you for parameters for the value to set.

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Nic Brough -Adaptavist-
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September 25, 2012

You can set the assignee in a workflow "post function"

Be warned that your workflow will break if you ever delete the user, and if you need to change it, editing workflows is a bit of a pain.

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