Hoe can i change flag color into green for status resolved

[Manasi Pardeshi]

Hi Team,

I am unable to change flag status into green for resolved status. previously we are able to mark the flag status as green for resolved after migrating to new Jira portal we are unable to do the same. Please guide me for the same.

[Ollie Guan]

Hi @Manasi Pardeshi ,

Need sys admin to do this.

[Brian]

GREAT!

[Manasi Pardeshi]

Hi Ollie

Yes am a system admin and I already added Issue Attributes as a resolved. however, status is not get updated as resolved for a done issue so my Jira dashboard will not get updated because of resolved flag.

[Manasi Pardeshi]

I observed my old tickets and new done tickets the same setting is there just green color flag is added in my old tickets for resolved Jira and the same I am trying to do it for new done tickets by adding the flag. I have an option to add a flag however its color is red so I want to change it into the green.

[Fernando Bordallo]

The add flag you see is a different concept. That is for flagging issues, to mark them or help highlight them for a reason.

Is it possible that the done status is no longer a resolved state in your workflow?

[Manasi Pardeshi]

Might be how can I add the status as resolved, already added it in issue attributes statuses.

[Manasi Pardeshi]

Because of this, my dashboard is giving wrong resolved count and it looks like that team is not working on the issues