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How Can I Restrict Ticket Visibility Between Supplier Teams?

Rajae Bakkali May 26, 2025

How can I restrict ticket visibility so that colleagues from Supllier 1 cannot see tickets that are assigned only to Supplier 2 (as Contributing or Leading Team) ?

We’ve noticed thatSupplier 1 team members can currently see supplier 2 tickets, even though they are not listed on those tickets.
I assume this might be due to the group configuration.

Could this be the reason? And if so, what would be the correct way to configure it to prevent this cross-team visibility?

Thanks a lot for your support!

2 answers

2 votes
Florian Bonniec
Community Champion
May 26, 2025

HI @Rajae Bakkali 

 

Within the same project, you have to use Issue Security to manage permission at the issue level.

https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/

Regards

0 votes
Dick
Community Champion
May 26, 2025

Hi @Rajae Bakkali 

I would use two separate projects altogether. You can combine the two in a single board for other purposes (internal). 

Kind regards,
Dick

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