How Do I Customize Email Notifications

[Barnett Temwa Msiska]

Hi,

I have set up an email domain and created email addresses in Atlassian Admin. 

The emails section states;

Project admins can customize email notifications with these email addresses.

I am however not clear on how to do this. Where do I go to make these customizations?

Please advise. Thanks.

Barnett

[Florian PEREZ]

Hi, 

Email notifications are based on Apache’s Velocity templates. Whether it’s adding some info to the header or footer, or shuffling around the contents of your emails, you can make a number of customizations to the templates and tailor the emails to your needs. 

However, this is not possible to modify this on Jira Cloud. 

I hope someone has a counter information but my researchs are clear. In JSM you can set customer notification but not more. 

I would suggest you one workaround, remove all classic notifications, and make new ones with automation. not clean but it should work. 

Hope this help.

Florian