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How I disable the strike-through on issues ?

Yakir Giladi December 9, 2018

For example the issue below is on Unresolved resolution and InProgress status.
I want to disable the strike-through..
Please advise me :)

1.png

1 answer

5 votes
Nic Brough -Adaptavist-
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December 9, 2018

Code.  You'll need to identify every css file that formats the issues and change them to remove the strike out.

However, the problem you describe here is not the strike-out, it's that an inexperienced admin has added "unresolved" as a resolution and hence broken your system.

You need to:

  • Go through all your screens and remove the resolution field from most of them.  The field should only be placed on transition screens that go from an open status to closed.
  • Go to admin -> issues -> resolutions and rename "unresolved" to "this is a broken resolution do not use it", or any other phrase or word that tells people it is wrong and not to be used
  • Go through all issues that are in an open status but with any resolution set (e.g. "status = in progress and resolution is not empty") and change the resolution to empty (you'll need a workflow transition that clears the resolution to do this)

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