Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How can I change the issue type associated with a request type?

John Porada
John Porada May 20, 2015

Is there a way to change the issue type linked to a request type in Service Desk?  Or do I need to delete and re-add?

Answer
Watch
Like Justin Warwick likes this
1998 views

1 answer

1 vote
Paulo Junior
Paulo Junior
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2015

Hi John,

Curentley, you have to delete the request type in order to change the corresponding issue type. However, there is a feature request regarding this matter: https://jira.atlassian.com/browse/JSD-349

Make sure to vote for it in order to increase it's visibility.

 

Cheers,

Paulo

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.