How can I change the layout of the Issue Detail Screen?

[JD Lobue]

We currently have way too many fields in the Issue detail screen that we do not use. How can I remove/hide fields and move some higher priority more used fields up to the top and others to the bottom. We are using the cloud based version if that matters. Thanks

[Nic Brough -Adaptavist-]

Go to the project admin section and find the "issue type screen scheme", go into that and you'll find it tells the project which "screen scheme" to use for each issue type.  Go into the one you want to change, and you'll see it tells you what "screen" to use for view, edit and create.  You can add, remove and reposition all the fields in those.

[JD Lobue]

Thanks for your reply. When I go into the configure screen, I see a bunch of fields that allow me to remove and move. Yet my issue detail screen doesn't seem to be updating based on those changes.

[Nic Brough -Adaptavist-]

The "issue detail" screen is usually the "view" screen, but I'm guessing you are talking about one of the board view screens, which are less customisable.  They'll respect the fields you remove from "view", but have a fixed order that you can't do much with.  You can try Board -> Board Configuration -> Issue, but might not be able to do a lot with it.

[JD Lobue]

I think you're right. The view screen. I can't see how to configure the view screen. Any ideas? It's not in the board config

[Jack Brickey]

You cannot configure the ordering of issue detail screen as shown below. as Nic mentioned if the fields are removed from the view screen they should disappear from the "issue detail" view.