How can I configure an Epic Issue?

[MajoG]

Hi!

I'm trying to create an epic issue on my plan board but I doesn't show in the Epic Panel. It's mixed with the other issues types.

I want to create an epic issue and create other type of issues that depends on the epic one.

Configuration made:
The Issue Types has the type Epic. The workflow scheme has the type Epic related. And the rest of the configuration has been configurated for the 2 types of issues that my project use.

Greetings, Mage

[Matthew Hunter · Accepted solution]

It looks as if you're not creating issues of the 'Epic' type. If you create an Epic issue does it end up over in the Epic column? If your Epic issue type is missing please head over to https://support.atlassian.com and create a support ticket, and we'll help you out.

Cheers,

Matt

[MajoG]

Hi everybody!

It was a problem with the update to On Demand version. Thanks for all your help.

Cheers,

Mage

[Zul NS _Atlassian_]

Please head over to support.atlassian.com as Matthew suggested. I'm suspecting that there might be some problem with your Scrum Default Template, linking for different Issue Type for Epic creation.

[MajoG]

I have just realize that the screen doesn't show the field "Epic Name". Maybe thats the problem with the epic issue. But if that's the problem, then I have a new one. The field configurator doesn't have hidden or taken the field "Epic Name" and the screen has the "Epic Name" label too.

What could be the problem?

[MajoG]

Hi!

Yes, the epic is in the backlog.

When I click the plus(+) in order to create an epic issue, this is the screen that shows up. It's the same screen that shows up when I create an issue by clicking "Create issue"

Thanks!!!

[Zul NS _Atlassian_]

When you say you

It's mixed with the other issues types.

Does that means Epic is listed in the backlog? May I know would it create Epic issue type when you click on the '+' button in the Epic panel of your Plan mode?