How can I create multiple issue layouts in the same project?

[Eduardo Tavarez]

I have a company managed business project. I successfully customized the layout for 1 issue type. The thing is that I will like other issue types to exist in the boards, but when I add them, all issue types follow the same issue layout.  

I tried creating a new issue type scheme and associating the project to it as well but I am getting the following error: 

You can't associate independently-created projects with this issue type scheme. 

• There are 58 sub-tasks that will be affected by this change. You must have at least one valid sub-task issue type.

[Ste Wright · Accepted solution]

Hi @Eduardo Tavarez 

When you say Issue layout, I assume you mean the order of the fields on the screen?

I.E via Project Settings > Layout?

To allow for this, you need a Screen Scheme per Issue Type.

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To set this up, you'll need to be a Jira Admin and then...

1. Go to Jira Settings (cog icon in top-right) > Issues
2. Select Screens from the left-hand menu
3. Locate your Screen, and on that row select 3-dots icon > Copy
4. Give the new Screen a name, for example Screen - Bugs
5. You can modify the fields available on the Screen if needed - or leave it exactly the same!
6. Repeat steps 3-5 for each Issue Type's layout you want to modify
7. Next, select Screen Schemes from the left-hand menu
8. Press Add screen scheme - and create one Scheme per Screen (i.e if you have 5 Screens, you need 5 Screen Schemes)
9. Finally, select Issue Type Screen Schemes from the left-hand menu
10. Locate the Issue Type Screen Scheme for your Project
11. Use the Associate an issue type with a screen scheme button to associate each Screen to its Issue Type

It should then be possible to set an Issue Layout per Issue Type!

Note: This will impact all Projects using the Screens/Schemes - if this is an issue, copy Screens for all Issue Types, and create new Screen Schemes/Issue Type Screen Scheme.

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See more information in the Support help pages for...

• Issue Layouts
• Managing Screens, Screen Schemes, and Issue Type Screen Schemes

Let us know if this works, or if you have any further questions!

Ste

[Ste Wright]

Hi @Eduardo Tavarez 

For the edit you've provided...

If you're looking to modify the Issue Type Scheme, and have Sub-tasks now, you need to either...

• Convert all Sub-tasks to a standard Issue Type
• Add at least one Sub-task Issue Type into your Scheme

...for the Issue Type Scheme association to work.

Ste

[Eduardo Tavarez]

Hi @Ste Wright 

I did as you suggested and added a sub-task issue type to the scheme and it allowed me associate. However this made the project to stop being associate to the previous scheme. I am attaching an image to try and make this clearer. In the project Services 2.0 I have an issue type with its own layout and that is great. I will also want this same project to have the General Issue type but with a different layout, but in the same project. How can I accomplish this? 

[Ste Wright]

Hi @Eduardo Tavarez 

If you mean Issue Layout as in what fields are on the Screen, their order, etc - see my first post.

If you need to add the General Issue Type to your other Scheme also...

1. Go to Jira Settings > Issues
2. From the left-hand menu, select Issue Type Schemes
3. Locate the Issue Type Scheme - eg. SS2: Services issue type scheme
4. On that row, select 3-dots icon > Edit
5. Move General from the Available Issue Types column, into Issue Types for Current Scheme
6. Press Save

Do this before adding more Screens/Schemes.

Ste

[Eduardo Tavarez]

Thanks again @Ste Wright I really appreciate it.