How can I determine the field bugging in a filter ?

[XRGABE]

Hello,

We use filters to monitors multi-team activities since months.

They no longer run today.

The error message mentions "Not able to sort using field 'cf[21110]'

The issue is not clear for us to fix. We can't identify which field the number is refering to.

[Thuan_ Do Dang]

Hi @XRGABE ,

If you're Jira admin, please access this url: https://your_company_name.atlassian.net/secure/admin/EditCustomField!default.jspa?id=21110

Replace your_company_name in the URL, you will be redirected to the Edit Custom Field Details screen where you can find you field name.

Hope this helps!

[XRGABE]

Thanks @Thuan_ Do Dang 

I am not an Admin, I followed your link but it doesn't work for me. 

[Thuan_ Do Dang]

Hi @XRGABE ,

If you're not Jira admin, please tell your admin access this link to get customer field name for you. This screen is accessed by Jira admin only, you may not have enough permission to access it.

[XRGABE]

I see the some fields name when filter is displayed as BASIC but don't find the one matching the code I search for.