How can I display custom fields?

[Arantxa Palma]

Some empty custom fields can not be seen in my account, but in my others teams account they can be seen. How can I display them? Not sure if there are other empty custom fields that are not displayed as well.

Here it can be seen how it must be:

Here it can be seen how it is actually displayed in my account:

[Angélica Luz]

Hello @Arantxa Palma,

Welcome to Atlassian Community!

Just for a better understanding of the issue, I would like to know more information about the fields.

Are they custom fields (created by administrators) or are fields created by some add-on? 

Do you have the exact same permissions as the users that are able to view those fields?

It’s important to confirm with the project administrator if there are no restrictions on the project and compare the permissions between your account and the account of the users that can view/edit those fields.

Kind regards,
Angélica