How can I make a field required when transitioning out of a status? (Simplified Workflow)

[Jesse Maxwell]

I have a required field (Account) that does not work like a required field unless it is actually opened. I want to make the field required anytime a user attempts to transition an issue. 

I see articles like this but it doesn't look up-to-date. I am using the Jira Simplified Workflow on Jira Cloud.

Is this possible?

[Trudy Claspill]

Hello @Jesse Maxwell 

In order to accomplish that you will have to switch from using the Simplified Workflow to using a customized workflow. As per this article, the design of a Simplified Workflow is intended to allow issues to move freely from one status to another.

After switching to use a customized workflow you can add a screen to the specific transition to display the field, and add a Validator to the transition to require the field to be non-empty.

[Chris Buzon]

Simplified Workflows don't work that way - they explicitly remove the popups/screens on transitions - so it's a one-or-the-other scenario.  You'll have to use a regular workfow (not-simplified) and then then validators or post-functions will work.

You can read about simplified workflows here, including a sort-of-explanation of why it won't work the way you want.

https://support.atlassian.com/jira-software-cloud/docs/use-the-simplified-workflow/

[Nic Brough -Adaptavist-]

You can actually modify a simplified workflow and add screens and validators.

But you could easily lose some or all of your customisations if one of your board admins decides to change the workflow.  So I would net recommend modifying a simplified workflow.  As Chris says, de-simplify first, then edit a standard workflow.