How can I manage the attachments directory in jira to improve the performance and memory issues?

[Sahish]

Hey Guys,

Hope everyone are doing great.

The Jira backups use up lot of memory because the size of Jira home directory is too large.

One of the reasons is the attachment folder. Is there any way to manage the attachments directory/folder in jira to improve the performance and memory issues?

Thanks in advance,

[Ravi Sagar _Sparxsys_ · Accepted solution]

Hi @Sahish 

Well there are few things you can do.

• Symlink attachments directory to somewhere else like a dedicated file storage.
• Set a limit on the attachment size, I am sure you have it already, just review it.
• Do regular audit of your Jira instance to find out issues with big attachment sizes. I have seen instances where users have uploaded videos and big log files.
• Setup and archive strategy. Not sure if you are on DC already but move very old issues to another read only instance or may be delete them after storing backups.

There might be another issue causing memory or performance issues - like lot of configurations, too many custom fields and may scripts. Check this page for performance tuning.

I hope it helps.

Ravi

[Sahish]

Thanks @Ravi Sagar _Sparxsys_ for your immediate response.

Can you just elaborate the the first point about Symlink attachments so that I can get some idea on that.

Thanks in advance,

Sahish

[Ravi Sagar _Sparxsys_]

Hi @Sahish 

Sure, please find the details here in this link.

Ravi

[Pramodh M · Accepted solution]

Hi @Sahish 

Make Sure the Backup is not taken during Business Hours and follow the link for Performance Tuning on Jira Instance

https://confluence.atlassian.com/jirakb/optimising-performance-779158883.html

https://confluence.atlassian.com/adminjiraserver/server-optimization-938847889.html

Thanks,
Pramodh

[Sahish]

Thanks @Pramodh M  for your immediate response.

I will go through the docs which you have provided and let me check.

Thanks,

Sahish