How can I put a custom field in the main section?

[Zoe Feltham]

We use 'Scenario, Scope, Success criteria' custom fields in place of description. In the new issue view, these show up on the right hand side instead of in the main section of the ticket. How can I make these show up in the main section where description is by default?

[Yogesh Mude]

HI @Zoe Feltham

Welcome to the community!

We use 'Scenario, Scope, Success criteria' custom fields in place of description. 

Can you please confirm Which type of custom field it is?

[Zoe Feltham]

It's three custom text fields. Multi-line text

[Zoe Feltham]

@Yogesh Mude any ideas?

[Yogesh Mude]

Thanks for the response.

As you mentioned in comment, if these three custom fields type is text then it should show on the details section of issue view screen like Issue type, priority, label fields.

Can you please attach the screen shot of the issue detail view which you have been added those three fields.

[Zoe Feltham]

@Yogesh Mude That's what we don't want though - we use these in place of description and they can be very long, so sticking them on the right hand side with priority and labels makes ZERO sense. See screenshot for example... Can we configure Jira so that they show in the much larger left hand column?

I'm talking about the NEW issue view here... the old issue view was fine.

[Yogesh Mude]

@Zoe Feltham this is Jira core Cloud instance correct? if not then what is the version that you are using?

I'm talking about the details section, please refer the below screen shot

 priority and labels makes ZERO sense.

Can we configure Jira so that they show in the much larger left hand column?

No, we can not, customize the jira view.

[Zoe Feltham]

Yes it's jira cloud - the version you have a screenshot above is the old issue view, my screenshot is the new issue view that's being rolled out. So you're saying that what we want isn't possible?

[Nic Brough -Adaptavist-]

I'm afraid the new view is not configurable like that, you can't move the fields over.

[Yogesh Mude]

Yes, it's not possible.

How ever this is jira cloud, so you can create support ticket to Atlassian.

[Zoe Feltham]

:( I feared as much. Thanks both!