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How can I remove this annoying ad page regarding Confluence in JIRA Cloud?

Cyril November 28, 2018

Hi,

 

On my project, I have a section "Pages" (in French - I don't know the name in English since there is a bug currently in JIRA Cloud: half of the app is in the language chosen in personal profile, the other half is based on the language of the browser). It displays an ad for acquiring Confluence.

Confluence-Pages-InJIRA.jpg

I do not want to buy Confluence (in fact, I already have an internal Confluence wiki). How can I get rid of the "Pages" section in my Project's menu?

 

Thanks!

Cyril

1 answer

0 votes
Manon Soubies-Camy
Community Champion
November 28, 2018

Hello @Cyril,

When clicking on "Créer votre première page", you should get the below screen:

turnoff.png

And clicking on "Turn off these messages" should take you to this screen:

turnoff-2.png

Have you already tried to turn off these messages like this? I have just tried to do so on my side: it looks like it doesn't take into account the fact that I chose to opt out, but it may need a few hours to process the request.

Hope this helps!

- Manon

Cyril November 28, 2018

Hi @Manon Soubies-Camy,

Thanks!

I have indeed tried this, and it also doesn't work for me: I still get the message, even if I did turn off the "product suggestions" :(

 

Do you think it is a bug? 

 

Regards,

Cyril

Manon Soubies-Camy
Community Champion
November 28, 2018

Yes I do think it's a bug, it doesn't seem consistent that we opt out and still see this message :) you can reach out to Atlassian support to raise this issue - I'll wait for tomorrow morning to ensure Jira had enough time to process the request.

Cyril November 28, 2018

Ok, thank you!

 

I have submitted an issue.

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