In Jira Cloud, System > Backup Manager, I've pressed "Create Backup for Cloud". At about 50% done, there was a message saying the progress bar couldn't be refreshed. Now after at least an hour waiting for an export that usually takes minutes, the export is still stuck around 50%. Refreshing the page doesn't help.
How can I cancel this backup and restart a fresh one?
good question I have never observed this. Regardless there is nothing you can do as a Jira admin. you need to be a system admin i suspect so reach out to Atlassian Support.
Beat me to it, Jack, but I totally agree!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.