How can I restore a JIRA issue back to its original version?

[pooja nandal]

Dear Community,

Kindly help me asap in restoring a jira issue back to its previous state.
I've done an import to add 56 new subtask under one parent task but unfortunately the import updated the same parent issue 56 times with all those subtasks.

Now i want to undo it to its original version before the import was done.
Please help me out asap.

Thanks & Regards,

Pooja 

[Ste Wright · Accepted solution]

Hi @pooja nandal 

When you say restore an issue's version - what are you referring to?

Are you looking to restore the parent issue to having no sub-tasks? As it'd be easiest to just archive/delete the created sub-tasks if so.

Or are you looking to remove history from the issue - i.e the updated date, etc? It's possible but more complex, you'd have to consider doing it in the database or possibly locate an app which can assist.

Just be cautious about removing issue history; consider whether there's a benefit to "rolling back" an issue and losing traceable data.

Let us know if neither of these are what you were aiming to achieve, or need any other help with this :)

Ste

[pooja nandal]

Hi @Ste Wright ,

Thank you for your answer and yes by restoring an issue's version i mean to reach back to the initial point of the parent issue, with its very first values as the initial point when parent issue was created. with no additional data other than that.

Do you think its possible to do that?

Best Regards,
Pooja Nandal

[Ste Wright]

Hi @pooja nandal 

Without an app, you'd need to make modifications to the change history in your database - see details on the Change History here.

I would be very cautious doing this though - see this answer for some information on why this is a risk.

You need to decide if modifications in your database are worth the risk to change this issue's history.

Ste

[Bartłomiej Styczyński]

Hi @pooja nandal !

You can do this by using an app I developed called Time Machine. Just select the fields you want to restore and a point in time in the past and you should be good to go!

Here's the link to the app: https://marketplace.atlassian.com/apps/1222498/time-machine?hosting=server&tab=overview

And here's the link to the docs: https://ducksoft.atlassian.net/wiki/spaces/TM/overview

If you need any help let me know.

Kind regards,

Bartek

[pooja nandal]

Hello @Bartłomiej Styczyński ,

Thank you for your answer but i am looking for a way within JIRA, without using additional app.

I read about your app, great work i must say. It will help out a lot of situations we across everyday.

Best Regards,

Pooja Nandal

[Bartłomiej Styczyński]

Hi @pooja nandal ,

Thank you for the kind words.

If without any app and if you are only looking to restore 1 issue, it might be viable to just look at the issue's history (Activity section at the bottom and change the view to History) and set the fields that you are interested in manually.

Kind regards,

Bartek