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How can I restrict create ticket to users for certain projects

Trena Norcia
Contributor
August 18, 2020

When a user selects create ticket I would like to only;y offer projects they are working on?  Is this done by creating a group with the members for that project and then the permissions scheme only to the projects they are assigned to?

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John Funk
Community Champion
August 18, 2020

Hi Trena,

You need to grant Browse Project permission only to the roles that you want to see the project. 

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Mikael Sandberg
Community Champion
August 18, 2020

I would recommend using project roles instead of a group, that way the project admin can manage who belongs to that role. If you use a group you need Jira admin permissions in order to add remove users. Have a look at How do Jira permissions work?, it gives you good overview of how roles works.

Trena Norcia
Contributor
August 18, 2020

Thanks that seemed easy enough - I created a project role for a project then I went into the [project and added people only the person I created the role for and the project role.  However everyone on other projects can still create the tickets???  What step did I miss?

Mikael Sandberg
Community Champion
August 18, 2020

As @John Funk mentioned, you need to change the permission scheme and limit who can browse the project. Or create a new permission scheme if you do not want to affect any other projects that you have.

Like John Funk likes this

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