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How can I search for all instances when a specific user account is a default value?

Alsa Pedone June 21, 2023

I recently took over as Jira Administrator (Jira Cloud platform). When a user's account is deactivated, it frequently breaks a workflow, automation, or field requirement. I use the search function for user assignments (reporter or assignee) in automations, but I need a way to search for any instances when a specific user account is the default value in a custom field, used as a trigger | condition | validation for a workflow, and for automations, when a user account or email is listed for notifications or Service Desk approvals. 

The only documentation that I have found is for Jira Data Center and Server platforms. Does anyone have suggestions for similar search functions for Jira Cloud? I have Jira Software (premium), Jira Service Management (standard), and JQL Search Extensions.

 

1 answer

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Trudy Claspill
Community Champion
June 21, 2023

Hello @Alsa Pedone 

This article might help you with at least updating Automation Rules:

https://support.atlassian.com/cloud-automation/docs/transfer-jira-automation-rules-from-one-user-to-another/

Alsa Pedone June 22, 2023

Thank you. That solves part of the problem.

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