How can I set a custom field to a specific user

[Björn Thebbe]

Hello together,

we have a customfield called "Location" (Userfield). Is it possible to create a follow-up function which sets this field to a specific user?

For example: set "location" to "bt".
Thanks for your help.

Björn

[Thomas Schlegel]

Hi Björn,

the workflow function is called "Update Issue Custom Field" or in German (Assuming you're German because of your name) "Inhalt von Benutzerdefiniertem Feld setzen".

I have just tested this function on our instance and it does exactly what you need.The custom field I tested with is of type "Benutzerauswahl", I think the English name is "user picker".

Hope this helps

Thomas

[Björn Thebbe]

Hi Thomas,

thank you very much. This helps alot. I´ve another questen. Maybe you can help me.

Is it possible to create a follow-up function which sends a mail to a specific user or group? For example to one of our groups called "Verwaltung".

Best regards,

Björn

[Thomas Schlegel]

Hi Björn, you can do that with a custom event for that workflow step: - Create a new event (Ereignis) (System -> erweitert -> Ereignisse) - look at the follow-up function of your workflow step and change the event (Startet ein Ereignis ...) to your new event - open the notification scheme of your project or create a new one - add the new notification (with the name of your new event) to your scheme - in the following form, you can add your group "Verwaltung" to be notified by your new event - if a project uses the changed workflow and the new or changed notification scheme, your group will be notified when the event happens Cheers Thomas

[Björn Thebbe]

Hi Thomas,

thank you for your answer. We ´ve already tried this plugin. But we cannot find the new follow-up function. Do we have to configure something special? We are not able to find the mistake.

Kind regards

Björn

[Thomas Schlegel]

Hi Björn,

you can do that with the JIRA Suite Utilities Plugin. It is described here: https://confluence.atlassian.com/pages/viewpage.action?pageId=310378700

Cheers

Thomas