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How can I share a project with another organization who are also using Jira Cloud?

Kara Nadarajah
Contributor
August 27, 2021

How can I:

Share a project with another organization that uses Jira Cloud?

Share only a board within a project with another organization that uses Jira Cloud?

 

3 answers

1 accepted

2 votes
Answer accepted
Jack Brickey
Community Champion
August 27, 2021

Sharing needs to be done within the same cloud instance not across instances. You would have to make the individuals actual users in the Jira instance. Then you can restrict what these individuals see using the permissions scheme.

0 votes
Irina_Bel_Stiltsoft_
Atlassian Partner
September 28, 2022

Hi @Kara Nadarajah,

Regarding your first question. You can only share tickets within one Organization. 

If you want a portal where a ticket is visible to everyone entering it, you can use the Customer Case for Jira app. You can create forums for your existing Jira projects of any type. All the tickets in these forums will be automatically visible on the relevant forum. A forum can be public (visible to everybody), private (restricted for specific email addresses or domains, for example, for your internal needs), or you can set it up as a support service just as JSM(private communication with a support assistant). All the requests created on the forum automatically get to this Jira project.

0 votes
Emma aly
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 28, 2021
  1. Step 1: Define your user base. In many organizations, the IT group manages an LDAP or Active Directory server that controls the login for all internal employees. ...
  2. Step 2: Build your perfect project. ...
  3. Step 3: Define Roles. ...
  4. Step 4: Engage external users. ...
  5. 5: Stage, test, deliver.

Regard: WAMOD 

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