How can I trigger an automation based on the status change of a dependent issue in another project?

[Dario Nanbu]

Our process regularly has dependent work from another team/project. I would like to be able to setup a rule where once the linked issues from their project are done we can transition the state of our issue.

[Florian]

There are at lest two possible ways to do this (with automation for jira)

1. create a global automation rule triggers on transition and add an „if“ statement to check whether the issue is in project A so you can transition the linked issues in project B. To do this you need system admin rights.  

2. create a project rule in project A that is triggered by transition. In this case you can live without the „if“ statement and do the transition in project B. To do this you need project admin rights in project A. 

In both cases you need a branch rule find the related issue(s) in project B. Inside of the branch rule you can do the transition. 

In both cases the rule should run under the credentials of a user with transition permission in project B. We have a dedicated „automation-user“ which has permissions for all projects.