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How can Jira send an email to a predetermined adress after issue resolution

Elie Bou Farhat February 2, 2018

I Use Jira to Track Meetings with my clients and to keep a record of meeting's results.

How can I configure Jira to send the notes that i put in specific fields of the issue as Mail to the client i'm meeting?

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Gaston Valente
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February 3, 2018

Elie,

Your client must be a jira users to get notifications from jira in std jira (core/software)

If your using service desk and you communicate with your customer using a request type, any comment you add as public to the request will be sent to your customer.

If your not using service desk and your customer is not a jira user, you can achieve this using a plugin (email this issue) or a custom script / plugin to send the specific notification

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