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How can i see the Resolution of Tickets in the Epic overview?

Ronja_Binder June 5, 2024

Hello, 

ich would like to see the Resolution of my Storys in the Epic. Right now I can see what Status the Story has, but I can't view if for example the Story has the Status Resolved with the Resolution Won't do. We don't want to add an additional Status to solve this problem.

 

Thank you so much!

2 answers

0 votes
Amay Purohit_RVS
Rising Star
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June 5, 2024

Hi @Ronja_Binder 

 

As suggested in the support tickets mentioned by Fabio, an app can help you get the epic hierarchy on the issue screen. If you would be interested in the same, you can try out our plugin.

Issue Hierarchy 

The app shows your Epic hierarchy in a tree view, on the issue screen.

Also on the app screen, it can help you easily Sum up values (time tracking/story point/custom numeric fields) to see overall progress for your Issues at each parent level. Also it provides excel like editing for all the values right on the report and see real time progress updates. 

Do give it a try.

(Disclaimer: I work on RVS, the vendor for this app)

Epic Hierarchy_Issue Screen Cloud.PNG

0 votes
Fabio Racobaldo _Herzum_
Community Champion
June 5, 2024

Hi @Ronja_Binder and welcome,

there are some requests in the Atlassian backlog for that :

There are some workaround using javascript in the announcement banner specified here, try it in a test environment.

Hope this helps,

Fabio

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