Steps:
1- open notification from project setting
2- Change the selected schema to non.
Actual Result
Notification still working
Expected Result
no notification should be delivered
I am probably going to need some more information from you but I am going to give it a shot with what I have. It sounds like you are trying to turn off notifications for a specific project and its not working. I can't really troubleshoot the not working part without knowing what you mean by it's not working and maybe some screenshots of your current scheme.
There's a couple of ways to switch to not getting notifications and first, you must be a Jira Admin to do these.
Option 1
After assigning it, you are done and whatever notifications you assigned, will be the ones that are sent. If you didn't assign any, nothing will be sent for that project.
Option 2
That's it. While editing the scheme it will autosave so any changes you make are automatically updated.
I would like to mention that this is for the internal notifications, not the notifications sent to the customers if this is for Jira Service Desk.
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