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How can i turnoff the Push notification of JIRA issue type for every action for the issue ?

Tasneem Abdelhamid August 20, 2019

Steps: 

1- open notification from project setting 

2- Change the selected schema to non.

Actual Result 

Notification still working

Expected Result 

no notification should be delivered

1 answer

0 votes
Cody Stevens
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August 20, 2019

Hey @Tasneem Abdelhamid 

I am probably going to need some more information from you but I am going to give it a shot with what I have. It sounds like you are trying to turn off notifications for a specific project and its not working. I can't really troubleshoot the not working part without knowing what you mean by it's not working and maybe some screenshots of your current scheme.

There's a couple of ways to switch to not getting notifications and first, you must be a Jira Admin to do these.

 

Option 1

  1. Create a new Notification scheme called "No Notifications" 
  2. By default, it won't have any notifications assigned. If you want it that way, don't edit it, if you need to add any notifications, you can do so there.
  3. Assign the notification scheme to the project 

After assigning it, you are done and whatever notifications you assigned, will be the ones that are sent. If you didn't assign any, nothing will be sent for that project.

Option 2

  1. Edit the current scheme and remove any notifications you don't want

That's it. While editing the scheme it will autosave so any changes you make are automatically updated. 

 

I would like to mention that this is for the internal notifications, not the notifications sent to the customers if this is for Jira Service Desk. 

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