How can we export all of our data? (Tickets, attachments, comments, projects, etc.)

[Eli Vazani]

How can we export all of our data? (Tickets, attachments, comments, projects, etc.)

[Prachi Bolar]

Hello :) 

Welcome to community :) 

Please find details below

Import export issue data  of a project 

- Please check this article : https://support.atlassian.com/jira-cloud-administration/docs/import-and-export-your-data-to-and-from-jira-cloud/

Export projects

- We cannot directly export projects but their data as per the article shared

- You can check this community post for the same : https://community.atlassian.com/forums/Jira-questions/Copy-Projects-with-ticket-data/qaq-p/2546313

- One more way is take jira backup and import it to another site, More details here : https://support.atlassian.com/jira-cloud-administration/docs/export-issues/#:~:text=automation%20rules.-,Create%20a%20backup%20for%20Jira%20Cloud,-To%20create%20a

- one more way is data copy feature : https://support.atlassian.com/organization-administration/docs/copy-product-data/

Thank You,

Prachi

[Matteo Vecchiato]

Hi @Eli Vazani ,

Welcome to Atlassian community.

It depends to what is the purpose of the export, like security backup, data analysis from other tools, ....

The easiest way is to use the out-of-the-box backup feature that generates a zip file: https://support.atlassian.com/jira-cloud-administration/docs/export-issues/ 

This exports doesn't include apps data, Assets and other things.

There are external product and apps that can help, but again, it depends to the objective.

Regards