How can you give a read only user access in reporting capability in jira service desk?

[Michelle Pierson]

Hello! I am trying to grant access to reporting for our client services team in service desk, although they are "read only" users. Is this possible?

[Amirul Ikhwan Omar]

Hey Michelle,

If the users is an agent in a Service Desk project and they will have a read-only access to the report. The only one that can edit the report is a user with Administrator roles.