How can you set a default fix version for all tickets created in a specific project?

[Rebecca Colett]

I want to default the fix version field to "Mobile Triage" for example. We have too many people creating tickets and often times forget to assign versions or don't know what version to assign to. Please help. Thanks!

[Alexey Matveev · Accepted solution]

Hello,

I believe that you would need an add-on for it Something like Power Scripts, ScriptRunner, Automation for Jira.

If you want to use the Power Script add-on, the you could create a listener on the create issue event with a code like this:

if (project == "TEST" and isNull(fixVersions)) {

  fixVersions = {"version 1"};

} 

if (project == "TEST2" and isNull(fixVersions)) {

  fixVersions = {"version 2"};

}

and so on

[Rebecca Colett]

Thank you Alexey, would you suggest purchasing an add on like Power Script? Are there other use cases where having this add on would be useful?

[Alexey Matveev]

It is a good add-on to add all kind of actions into your Jira. There are multiple cases you can use this add-on for. You can read more info here:

https://confluence.cprime.io/display/TR