How do I attach files inside a comment?

[Diego Manríquez]

Hello, 

I'm trying to add a file to an issue inside a comment, in some websites and other people's questions I found that they are doing it like this:

{
"body": "Comment",
"content": {
"type": "mediaSingle",
"content": [{
"type": "media",
"attrs": {"type": "external", "url": "C:\\FileURL"}
}]
}
}

But for me it's not working, In the issue I can see the comment but not the file. Any suggestions?

Thanks

[Marc - Devoteam · Accepted solution]

Hi @Diego Manríquez 

Welcome to the community.

If you want to achieve this via the API.

You first need to add the attachment to the issue, before you can refer it in a comment.

See this post for more information: https://community.atlassian.com/t5/Jira-Software-questions/How-can-I-add-an-image-in-a-comment/qaq-p/952016 

[Diego Manríquez]

Thank you! That was the problem. I was trying to add the file directly from the comment instead of adding it before.

[Nikola Perisic]

Welcome to community @Diego Manríquez !

In order to do this:

1. View the issue
2. Click on the "Add comment" input field
3. That field will get expanded where you will an option for adding the attachments:

Click on the picture icon as it adds more file types than just an image. I added a PDF for example.