How do I copy the Home and Install directory successfully to a local machine?

[Duane Cronkite]

I am trying to set up a staging instance but I run into access denied errors when copying the files to a local machine (from AWS). It appears the folders are owned by the user "jira" and I am SSHing in as admin.

What is standard procedure for this?

Thanks,

[Brant Schroeder]

Duane

A solution to your issue can be found here: https://stackoverflow.com/questions/43722678/amazon-s3-file-permissions-access-denied-when-copied-from-another-account

[Nic Brough -Adaptavist-]

There is no "standard procedure" for copying directories - it's not something you would do for any reason other than backup.  If you want another Jira installation somewhere, the proper thing to do is to install a clean one, and import data from a backup.

It sounds like the AWS server is set up correctly, with a dedicated user for owning and running Jira.  If you still want to copy stuff from there, you will need to get an account with permission to read it all.

[Duane Cronkite]

https://confluence.atlassian.com/adminjiraserver/establishing-staging-server-environments-for-Jira-applications-938846961.html

In the official docs it says:

3. Replicate Jira

To replicate Jira, make a copy of your Jira installation and point it to your staging database. These instructions are for Jira Server (for Data Center there are some additional steps before you start Jira). 

1. Copy your entire production installation directory to your staging server. 
2. Copy your entire production home directory to your staging server.