How do I create a rule to delete a certain number of characters in the summary field.

[Jamie Edmondson]

I have a number of issues being created in Jira by another system. When the issues are created, it has the name of the system followed by a number and then proceeds with the description. I want to be able to remove these first few characters and not the whole summary. 

For example:

RemoveMe #1234546 User is having trouble logging into the application.

In this example, I want to remove "RemoveME #123456". That's it. 

[Mikael Sandberg]

You can do this by using smart values, the ones for text fields can remove part of the string. If the prefix in your summary has a set number you could use right(int length) to get the text you want. If it is not a set number then one of the substring functions should work.

[Jamie Edmondson]

Yes. it is the exact same number of characters from the beginning of each summary. What would the query look like?

[Mikael Sandberg]

So if we use your example above then the smart value would look like this:

{{issue.summary.right(17)}}

This should give you User is having trouble logging into the application.

[Jamie Edmondson]

No, this removes everything except the 17 characters from the right.

[Jamie Edmondson]

I want to remove the first 17 characters of the summary.

[Mikael Sandberg]

No, it returns the characters, from the specified amount of characters, from the right of the text string.

Example, if summary is Hello World! then {{issue.summary.right(6)}} -> World!