How do I create defects and track them?

[Hardy Burnett]

I am trying to figure out how to input defect information and track resolution, but I don't know where to start in Jira.

[Shalini Pradhan]

Hello @Hardy Burnett ,

Good day! Welcome to Atlassian Community :)

You can refer to this Jira starter guide to understand how Jira works.

• Get Started with Jira - Comprehensive Beginner's Guide 

Thank you!

[Trudy Claspill]

Hello @Hardy Burnett 

Welcome to the community.

There is a Learning link at the top of the Community pages that will take you to a resource for training that includes both free, on-demand courses and instructor led courses.

There you can find courses for all skill levels.

Here is a search that lists the catalog for Jira beginner level courses:

https://community.atlassian.com/learning/catalog?product=Jira&learningLevel=Beginner&deployment=Cloud

I recommend: 

• Get started with Jira Projects
• Get started quickly with Jira
• Track you work effectively in Jira

If you are the only administrator for the Jira instance, I would also recommend this learning path.

Set up Jira software projects to enable your team 

In order to create issues in Jira you must first have a Project in Jira, since Projects are the containers for issues (aka "work items"). Creating projects is addressed in the learning path I linked above.