How do I find the name/IP address and the port of the JIRA server that i am using?

[Rohini R]

How do I find the name/IP address and the port of the JIRA server that I am using? I need this for a configuration .

[Nic Brough -Adaptavist- · Accepted solution]

Well, nslookup and netstat will tell you what you are connected to, but that may be a proxy. If it is a proxy, then the answer is "ask the people running the box", because there is no easy way to find out.

[Daniel Wester]

what type of configuration? Is this for an add-on? If so there are api calls for you to use.

If this is for an external automated piece - check the rest api /rest/api/2/serverInfo has the base Url.

If there's a proxy(apache, nginx etc) in between you and the JIRA instance and it's causing issues for you and that's why you want to work around it - talk to the people running the box like Nic said. 'cause bypassing them and hitting the api's directly can cause performance issues...

[Rohini R]

This is to configure the Zephyr Defect tracking process

[Nic Brough -Adaptavist-]

Then the url that you're usingto hit Jira is the one to use in Zephyr. If you need a port, it will be 80 for plain http or 443 for ssl, although the url will tell you that anyway

[Rohini R]

Thank you for the update. Actually I am following the zephyr documentation , where it was instructed to use the below URL for defect tracking configuration.

http://<your_jira_server>/rpc/soap/jirasoapservice-v2 ,

where <your_jira_server> includes the name/IP address and the port of the JIRA server. Please do not enter the URL that is used to access JIRA directly from your browser.

(E.g. if you currently access your JIRA server with the following URL - http://jiraserver:81 - then you should enter - http://jiraserver:81/rpc/soap/jirasoapservice-v2 as the URL)

[Nic Brough -Adaptavist-]

That is clearly telling you to use the URL you use to get to the root of jira and then add some stuff. You don't even need the port. Just use the base URL for your jira

[Rohini R]

I was little confused with the phrase "Please do not enter the URL that is used to access JIRA directly from your browser."

currently I am using https://nbcnews.atlassian.netto hit JIRA , then I should be using the same for zephyr connection as well?

[Daniel Wester]

yes. So enter https://nbcnews.atlassian.net/rpc/soap/jirasoapservice-v2

[Nic Brough -Adaptavist-]

Well, nslookup and netstat will tell you what you are connected to, but that may be a proxy. If it is a proxy, then the answer is "ask the people running the box", because there is no easy way to find out.