How do I get Atlassian to retry payment on same payment card?

[Jon MacCall]

payment failed the other day due to insufficient balance on the card

don't want to add a new payment method - just want them to retry the payment on the same card

can't find a way to do this in the billing experience

[Freddie French]

Ran into the same payment glitch last week, and it honestly reminded me of hitting a cold streak at the slots—just when you think it’s gonna go through, boom, declined. While waiting for support to sort it out, I ended up diving into some online games to pass the time. I found this wicked site packed with top-tier slots, blackjack, and even roulette—it’s got smooth gameplay, awesome bonuses, and loads of chances to win big. What really caught my eye was robocat casino that mixes sleek design with a bunch of cool games and free spins that keep things exciting without feeling like a cash grab. It actually made waiting for that payment retry a bit more tolerable. Honestly, if you’re into the gambling vibe or just wanna feel like you're playing for a jackpot while dealing with Jira stuff, it’s worth checking out.

[Joshua Green]

Been there — card flopped at the worst time. Atlassian usually retries failed payments automatically within a few days, but it’s not instant. You can’t manually trigger a retry, but make sure the card now has funds and just keep an eye on your email. Sometimes waiting feels like spinning a wheel at https://uk.notgamstop.com/bonuses/free-spins-no-deposit-no-gamstop/ — just hoping the next attempt lands right! If it doesn’t go through soon, support can nudge it manually.

[Dave Rosenlund _Trundl_]

Welcome to the community, @Jon MacCall  👋

I'm confident that you can, but you'll need to contact Atlassian support directly for support with billing-related matters.

Best,

-dave